Online Ticket Sales FAQ
Do I need to login somewhere to get my tickets?
No. With this new system, no login is required.
What is the ticket ordering process?
- Click the link to the ticket order page on the home page at millersdancestudio.com.
- Click on the gray button to pull up the seating chart for the show you want. Remember there is a difference between the little kids classes (Mommy & Me through BCD) show and the older kids (ICD & up).
- Once the seating chart appears, click on the RED seats ONCE, as multiple clicking will only select and deselect the seat. The selected seat will turn yellow.
- Your seat selections will appear directly below the seating chart.
- Follow check out process with email address, name, credit card information, then click on the “Place My Order button”. You should know immediately if your order completes or fails.
- After your sale is complete, you will immediately get your tickets to print.
What if I want to order tickets for more than one show?
After you have picked your tickets for your first show, BEFORE CHECKING OUT, go back to the gray buttons and click on your next desired show. Follow the same process in picking your seats. When you are all done, proceed to the check out process.
How long does it take for my tickets to be emailed to me?
With our new process, as soon as your sale is complete, you will immediately get your tickets to print. You will also get an email, usually within 5 minutes, with a link to print your tickets.
I never received my tickets by email. What can I do?
Contact us at .(JavaScript must be enabled to view this email address), and we will email you a new link.
I ordered tickets for the wrong show, what can I do?
Go ahead and order the tickets for the show you want, then let us know by contacting us at .(JavaScript must be enabled to view this email address), and let us know, in detail, which tickets you need a refund on and we will release those seats and issue a refund.
What do I do if I don't see the gray buttons or seating chart or there is a technical problem?
We apologize for the problem. Contact us with the details of the issue at .(JavaScript must be enabled to view this email address). It is suggested you have a minimum of Adobe 10.0.
What do I do if my order fails?
If your order fails, you will immediately be given an error message in a yellow box (i.e. empty fields such as email, or name, or expired credit card). Before completing the missing or incorrect information, you MUST go back and click on the gray buttons to re-load your picked tickets. Follow the directions in the yellow box, then proceed to check out.
Will my tickets be held for me even if I don't complete my sale?
As long as you don’t close your browser or session, your seats will be held until midnight of the same day. After midnight, all unsettled tickets will be release back for sale.
What do I do if my computer crashes or I am kicked out?
You will lose any seats you have chosen and will have to start all over.